CTI Telephony Systems

At some point, we've all called a business and had to deal with a computer taking our call. In some cases these systems have infuriated us. But in some cases these types of systems can be very effective for passing information to staff or customers.

There are also situations too where we would like to dial a number quickly by clicking on a clients record, or have a clients record and history automatically open up based on their calling number. CTI (Computer Telephony Integration) is a type of software that allows us to do this.

Redkey Technology have delivered automated telephony solutions to enable thousands of people access and record information in business databases using their phones. If you require a software solution that incorporates your phones then please contact us.